Privacy Policy for Tech B2 WIN

At Tech B2 WIN, your privacy is of paramount importance to us. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information:

a) Personal Information

When you make a purchase or sign up for our services, we may collect personal details, including:

• Name
• Shipping Address
• Email Address
• Phone Number
• Payment Information (such as BKASH or NAGAD details)
• Account details if you create an account with us

b) Non-Personal Information

We may collect non-personal data, which cannot be used to identify you. This includes browsing behavior, IP addresses, browser type, device type, and time spent on our website.

2. How We Use Your Information

Your personal information is used for the following purposes:

• Processing Orders: To process your purchases and ensure successful delivery through our partner, STEAD FAST.
• Communication: To send order confirmations, shipping updates, and customer support information. We may also contact you for feedback or promotions.
• Improvement: To enhance your user experience by analyzing website traffic and improving our services and products.
• Marketing: We may use your contact details to send marketing communications if you opt-in, including product updates, promotions, and special offers. You can opt out at any time.

3. Sharing Your Information

We value your trust and do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

• Service Providers: With trusted third parties such as STEAD FAST (for shipping) or payment gateways to complete your orders and transactions.
• Legal Requirements: If required by law or in good faith belief that such action is necessary to comply with legal processes, protect our rights, or respond to legal claims.
  
  

  Data Collection and Privacy Policy for Tech B2 WIN

  At Tech B2 WIN, we are committed to protecting the privacy of our customers and ensuring transparency regarding how we collect, use, and safeguard your personal data. We employ a variety of data collection methods, including Facebook Pixel and Conversion API via server-side tracking, to enhance our services and deliver personalized marketing experiences. Facebook Pixel helps us track user behavior on our website, allowing us to optimize ads and analyze interactions, while the Conversion API collects data directly from our server to ensure reliable tracking, even when browser-based methods like cookies are disabled.

  The data we collect includes IP addresses, browsing behavior (such as pages viewed and time spent on the site), device information, purchase history, and contact details like names, email addresses, and phone numbers. This data is strictly used to enhance your shopping experience, personalize advertisements, improve website functionality, and analyze customer trends. The information we gather helps us serve tailored ads through platforms like Facebook, track conversions to measure ad effectiveness, and improve our website design and user experience.

  We work with third-party service providers, such as advertising and analytics partners, to deliver targeted advertising and analyze user behavior. These partners follow strict data protection protocols to ensure the confidentiality of your information. Your data security is a priority for us, and we take all necessary measures, including encryption and secure storage, to protect against unauthorized access or disclosure. All personal data is processed in compliance with relevant data protection laws, such as GDPR for EU customers and local privacy regulations in Bangladesh.

  As a customer, you have rights regarding your data. You can access, correct, or request the deletion of your personal information, and opt out of data collection for marketing purposes by adjusting your browser settings or contacting us directly. We use cookies and similar tracking technologies to enhance your experience and collect information about your behavior on our site. You can manage cookie preferences through your browser settings, though disabling cookies may limit some features on our site.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to provide a better browsing experience on our website. These small files help us track user activity, remember preferences, and tailor content based on your interests. You can choose to disable cookies through your browser settings, but this may affect website functionality.

5. Data Security

We take data security seriously and employ industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure payment gateways, and regular security audits.

6. Retention of Information

We retain personal information for as long as it is necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to request deletion of your data, you may contact us directly.

7. Your Rights

You have the right to:

• Access Your Information: Request details of the personal information we hold about you.
• Correct or Update Your Information: Update your contact details, payment information, or account details.
• Opt-Out of Marketing: Unsubscribe from our marketing emails at any time.
• Delete Your Data: Request deletion of your account or personal information.

To exercise any of these rights, please contact us at [your email address].

8. Changes to Our Privacy Policy

Tech B2 WIN reserves the right to update or modify this privacy policy at any time. We encourage you to review this page periodically for changes. Any modifications will be effective immediately upon posting to the website.

9. Contact Us

If you have any questions or concerns regarding our privacy practices, please contact us at:

Tech B2 WIN
[mail: [email protected]]
[+8801996-021016]
[+8801540-300942]

We are committed to ensuring your privacy and protecting your data while providing you with the best shopping experience.