At Tech B2 WIN, we are committed to ensuring that your orders are delivered to you in a timely and efficient manner. Please review our shipping policy to understand how we handle shipping and delivery.

1. Order Confirmation

Once your order is placed, you will receive a confirmation email. Our team will then contact you via phone at +8801996-021016 or +8801540-300942 to confirm the details of your order. This confirmation process is essential before proceeding with the shipment.

2. Shipping Rates

We offer flat-rate shipping fees based on your location:

• Inside Dhaka: 70 BDT
• Outside Dhaka: 120 BDT

These fees will be added to your total order cost and displayed at checkout.

3. Delivery Time

• Inside Dhaka: 1-3 business days
• Outside Dhaka: 3-7 business days Delivery times may vary depending on your exact location and any unforeseen circumstances, such as public holidays or courier delays.

4. Delivery Provider

We work with STEAD FAST, a trusted delivery service, to ensure your products reach you safely and on time. Our delivery partner handles both local and nationwide shipping.

5. Cash on Delivery (COD)

All our orders are processed as Cash on Delivery (COD). You will pay for your product upon delivery, and the shipping fee will be included in the total amount collected at the time of delivery.

6. Order Tracking

Once your order is confirmed and dispatched, you will receive a shipping confirmation message containing tracking details (if available), allowing you to monitor your order’s status.

7. Shipping Conditions

We are not responsible for any delays caused by customs or courier services, but we will do our best to assist you in resolving any shipping-related issues.

8. Customs, Duties, and Taxes

For deliveries outside of Dhaka, any customs duties, taxes, or additional fees are the responsibility of the customer.

9. Contact Us

For any queries regarding your order or shipping process, please contact us at:
Email: [email protected]
Phone: +8801996-021016 / +8801540-300942